Frequently Asked Questions

Tax submissions will begin being accepted in December. 

Yes, we do offer refund advances and bank products. Once you submit your documents, we can determine your eligibility and guide you through the process to see which option works best for you. 

Absolutely! We serve clients in all 50 states. You can securely submit your information from the comfort of your home or right from your mobile device. 

We offer a ‘file now, pay later’ option for clients who qualify for a tax refund this season. We also accept credit and debit cards. 

We’re available for tax preparation and filing whenever the IRS e-file system is open, with the exception of holidays. 

Yes, we do. If you submit your tax information to us, we’ll prepare an estimate of your return for you. 

Refund timing depends on the IRS. Most refunds are issued within 7–21 days after the IRS accepts your return.